Building trust and credibility with online buyers is difficult. Your eBay buyers are no different. Yet to make money on eBay requires that you do just that. You must develop trust and credibility with your prospective buyers in order to succeed.
Start by asking what you can do to demonstrate that you are trustworthy. It is the little things like creating a quality About Me Page. Be sure to include a picture of yourself. Make money on eBay by investing the time to create an About Me Page that stands out from the crowd.
Make money on eBay by providing a good level of detail in your listings. Listing descriptions should include details about your terms and conditions. Frequently Asked Questions should also be included. Divulge everything that prospective buyers may want to know so there are no surprises after there is a final buyer.
Promptly answer prospective buyer questions. Prospective buyers want to know that you care enough about their questions and concerns to quickly provide the information that they request. The trust and credibility that a seller creates by promptly responding is another step toward the goal to make money on eBay.
Once a buyer has paid for the item(s) purchased, the expectation is that the item will immediately be shipped. Make money on eBay by always shipping items immediately upon receipt of payment. The exception; when a seller has listed a specific shipment policy. If that policy is listed then always ship per policy, or even sooner.
Building trust and credibility is also about buyers receiving exactly the product that they thought they had purchased. Make money on eBay by insuring that the product the buyer receives meets or exceed every claim that you made during and after the sale. Then stand behind your products with an ironclad guarantee that you always honor.
Are you a trustworthy seller? Ultimately the biggest way to build trust and credibility with prospective buyers is through your feedback record. Make money on eBay by achieving a 100% positive feedback record. Include feedback that you are most proud of having received for buyers to see.
To Your eBay Success!
Article Source: http://EzineArticles.com/497634
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